9 Ways Leaders Can Increase Productivity, Customer Satisfaction, And Employee Engagement

1. Cultivate self-leadership skills:

Understand the purpose behind why you lead. Be aware of your strengths and weaknesses, and regularly engage in self-care before attempting to care for others.

2. Make them feel important:

Make time for one-on-one meetings with your people, listen intently to their needs, and show you value their entire experience as an employee.

3. Look for greatness in those you lead:

Actively search for the gifts within those you lead, and go out of your way to encourage the growth of other people’s talents.

4. Involve them:

Involve team members in decision-making and problem-solving, thus engaging with diverse perspectives to achieve greater innovation.

5. Lead the whole person:

Consider your employees’ lives in aggregate—including what’s happening in their lives outside of work. Help them deal with personal issues and meet them where they are to demonstrate you value their entire truth.

6. Create a listening culture:

Take the time to authentically hear every person’s voice, and welcome all opinions—even the dissenting ones.

Establish psychological safety by fostering a judgment-free and inclusive environment where everyone feels secure speaking up and taking risks.

8. Empower them to make decisions:

Trade micromanagement for clear expectation setting and intentional delegating, thereby granting employees full agency and confidence to succeed.

9.Build their resilience:

Give others the skills to bounce back from adversity and help them reframe challenge as an opportunity for professional and personal growth.it’s a support system, a framework for leaders that gives them actionable steps to show that they care.” And when you lead with heart, says Younger, “employees will go the extra mile for you.